Apple (AAPL.O) has acknowledged and addressed concerns regarding the temperature of its new iPhones, citing several factors responsible for the warmth experienced by users.
The tech giant attributed the issue, in part, to a bug within the iOS 17 software, assuring users that a forthcoming update will rectify this problem.
Addressing customer complaints about the elevated warmth of the new iPhones, Apple clarified that the devices may feel warmer during the initial setup or restoration period due to heightened background activities.
Additionally, Apple identified another contributing factor—recent updates to third-party applications that have placed excessive demands on the device’s resources.
The company has already initiated collaboration with app developers to implement solutions, and fixes for these issues are currently being deployed.
Notable third-party apps identified as culprits in causing the temperature concerns include the popular game Asphalt 9, Meta’s Instagram (META.O), and ride-hailing service Uber.
However, it’s worth noting that Instagram has already resolved this issue with an update released on September 27.
Importantly, the forthcoming iOS 17 bug fix aimed at addressing the temperature issue will not compromise the performance of the iPhone, ensuring users continue to experience top-notch performance.
Apple also provided clarity on the cause of overheating, pointing out that it’s not a design flaw.
Specifically, the iPhone 15 Pro and Pro Max models, which have garnered attention for their warmth, benefit from improved heat dissipation owing to their titanium shells, contrasting with the previous stainless steel models.
It’s essential to emphasize that Apple has assured its users that the temperature issue does not pose any safety or injury risks, and it will not have a detrimental impact on the long-term performance of the iPhone.
In light of these statements, Apple aims to put user concerns to rest and continue to offer a high-quality experience with its latest iPhone models.