2024 Review: Why Revolut is Bad?

While Revolut has undoubtedly brought innovation to the world of banking, it is not without its drawbacks.

why revolut is bad

If you’re wondering why Revolut can be a bad choice, we will outline some of the platform’s cons in this article.

In an era marked by technological advancements, the financial industry has undergone a significant transformation, with fintech companies paving the way for a new era of banking. One such company that has made waves in the financial world is Revolut.

Founded in 2015 by Nikolay Storonsky and Vlad Yatsenko, this London-based fintech startup has redefined the way we manage our money, but it’s not without its criticisms.

The Rise of Revolut

Revolut’s journey began with the goal of simplifying and modernizing traditional banking. The founders aimed to create a financial platform that would offer customers a wide range of services, all in one app. Over the years, Revolut has evolved from a simple prepaid card to a comprehensive financial app, becoming one of the world’s leading neobanks.

The Features and Benefits

1. Multi-Currency Accounts

Revolut’s standout feature is its ability to hold multiple currencies in a single account. This convenience is a game-changer for frequent travelers and international businesspeople. With Revolut, you can exchange currencies at the interbank exchange rate, saving you money on costly exchange fees.

2. Fee-Free International Spending

Revolut’s fee-free international spending feature allows users to make transactions abroad without incurring foreign transaction fees. This makes it an excellent option for those who often travel or shop from international retailers.

3. Cryptocurrency Integration

Revolut has embraced the rise of cryptocurrencies, offering users the ability to buy, sell, and hold cryptocurrencies like Bitcoin, Ethereum, and Litecoin directly within the app. This feature has attracted a younger and tech-savvy user base, expanding the platform’s appeal.

4. Budgeting and Savings Tools

Revolut’s app provides comprehensive budgeting and savings tools, helping users keep track of their spending, set financial goals, and even invest in stocks and commodities. This empowers users to take control of their finances and work towards their financial objectives.

5. Security Features

Revolut takes security seriously, offering features such as the ability to freeze and unfreeze your card instantly through the app, setting spending limits, and enabling location-based security. Additionally, transactions are protected by industry-standard encryption protocols.

Why Revolut is Bad

While Revolut has undoubtedly brought innovation to the world of banking, it is not without its drawbacks. Here are some of the reasons why some users and experts believe Revolut may not be the right choice for everyone.

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1. Lack of Traditional Banking Services

One significant downside to Revolut is that it is not a full-fledged bank. While it offers many banking-like features, it does not provide traditional services like loans, mortgages, or savings accounts. This limitation may not be suitable for those seeking a one-stop solution for all their financial needs.

2. Limited Customer Support

Many Revolut users have reported dissatisfaction with the company’s customer support. The lack of a phone support line and reliance on in-app chat support can lead to frustrating delays in resolving issues. This can be especially problematic when dealing with urgent or complex problems.

3. Exchange Rate Markups

While Revolut offers competitive currency exchange rates, it’s important to note that there are limits on fee-free currency conversion. Beyond these limits, Revolut applies a markup on the exchange rate, which can make transactions more expensive than they initially appear. Users should be cautious and aware of these limits to avoid unexpected fees.

4. Limited Availability

Revolut’s services are not available worldwide. The company primarily focuses on European and select international markets, leaving customers in many regions unable to access its services. This limited availability can be a significant drawback for those living outside the supported areas.

5. Inadequate Regulation

One of the most critical concerns surrounding Revolut is its regulatory compliance. The company has faced scrutiny for its lax approach to anti-money laundering (AML) and know-your-customer (KYC) procedures. While it has made efforts to improve compliance, these issues have raised concerns about the safety and security of user funds.


Revolut has undoubtedly disrupted the banking industry, offering a range of innovative financial services that cater to the modern lifestyle. Its multi-currency accounts, fee-free international spending, and cryptocurrency integration have made it a favorite among many users. However, it’s essential to consider the drawbacks as well, including its limited availability, lack of traditional banking services, and concerns about regulatory compliance.

Ultimately, whether Revolut is a good or bad choice depends on your specific financial needs and priorities. If you’re primarily looking for a convenient way to manage your day-to-day spending and international transactions, Revolut may be an excellent fit. However, if you require more comprehensive banking services or have concerns about customer support and regulatory compliance, you may want to explore other options. As with any financial decision, thorough research and consideration of your individual circumstances are essential to making the right choice for your financial well-being.